The Subservient Manager and the Illusion of Hierarchy
The subservient manager challenges the generally accepted concept that the employee works for the manager. The enlightened manager works for the employee.
The Golden Rule of Recruitment: You get the employees you deserve
Recruitment is a bizarre ritual that aims to get to know a person. The golden rule of recruitment is that everybody gets the employees they deserve.
Customer Complaints Are a Gift: Value from Customer Feedback
Customer complaints are a gift and a valuable tool for business improvement. You should motivate your customers to make the effort to complain.
The Pitfalls of Culture Change: Why most programs fail
Why do most culture change programs fail? In order to change oganisational culture, managers need to first change themselves!
Esoteric Change Management: Marketing to change employees
Can change management be based on the same principles as marketing campaigns to change consumer behaviour? Introducing esoteric change management.
Deviant Behaviour as a Key Selection Criterion
The Lucid Manager is hiring and we are looking for people that don't fit the culture of the organisation and display deviant behaviour and thereby innovate.
The Virtues of Nepotism: Building strong organisations
Nepotism in the worklace is not an evil activity. Nepotism in the workplace can be used to create strong organisational cultures and high performance.
The Passive Aggressive Battle of the Disappearing Teaspoons
What happens to teaspoons in offices and why do people spend so much time searching for them? Disappearing teaspoons are an easy problem to solve.