The Importance of Useless Knowledge in Management
Obtaining "useless knowledge" will make you a better manager. Steve Jobs and the humanities went hand in hand when he changed the world.
The Social Gadfly: The Benefits of Socratic Management
Socrates is known for questioning Athenians about their cherished beliefs. Socratic management is about the art of asking questions
It is not rocket science. Managing people is more complex
Rocket science is seen as one of the most complex human activities. People management is not rocket science; it is much more complex.
Buddhist Management: Organisations Do Not Exist
Buddhist management, using the famous chariot analogy, suggests that organisations do not exist other than the impact they have on customers.
“there is a fly in my soup”: Customer Service Goes Wrong
What does it mean when a customer says "there is a fly in my soup"? This article upacks the marketing axiom that the customer is always right.
Do You Know Customers? Sociological Imagination in Marketing
Marketers use a range of techniques to get to know customers. Sociological imagination in marketing helps to understand who your customers are.
Theory and Practice of Management Humbug, Buzzwords and Fads
The Theory and Practice of Management is full of pseudoscience. What is the value of all these theories and management humbug?
Self-Knowledge for Managers through Personality Testing
Self knowledge for managers is of the utmost important for managers. The post discusses whether personality tests are a good way to increase self knowledge.